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Price Promise

GhostBikes Price Promise

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* required fields offer a price promise whereby if you see the identical product elsewhere (other than our own promotions across our sites) including delivery and if the item is in stock in your required size / colour then we will endeavour to match the price.

In order to take advantage of this offer you must show us where it is cheaper before you buy or within 7 days of purchase.

The price promise policy is done in good faith and can be withdrawn at any time without notice. and its sister companies will make any decisions and their word will be final. This Policy is in place to ensure fair play and where we feel any malice has occurred it will not be honoured. See full terms and conditions below:

Terms and Conditions

Eligibility price match applies only to UK Internet retailers and actual stores that have the identical product IN STOCK for immediate same day despatch or collection (not on pre-order or just in time deliveries) and the product is priced accurately.

To qualify, we must be satisfied that 1 - both products are identical (inc colour, size, specification and warranty) and 2 - the product you have found is actually available to purchase on the same website for same day dispatch or collection.

If the price match item is being sold through a marketplace such as eBay or Amazon, the item must be for sale from a verified business seller as a Buy It Now and not an auction style listing.

Prices will be compared on the following conditions

Prices are compared not just on the product price but when calculating the competitors total price comparison will include the cost of the product plus delivery charges.

Whereby the competitor does not offer a pick up service and you would like to collect the item in person from us the cost of delivery will be taken into account as the total compared price

Please take a screenshot of the website where the price is cheaper together with a time and date if possible

A Price Match does not usually apply when you use coupons or other promotional offers on the competitor site - please inform us of any offers and we may take this into consideration

A Price Match can not be used in conjunction with other offers running on or any of our sister sites

A Price Match can be made before purchase or within 7 days of your order, in cases where you have already purchased a part refund will be offered via your original payment method or you may use the difference on additional products from

Our Price Promise does not extend to goods sold by private sellers on markert places or classified sites

The Price Match Offer only applies to regular stock sold by third parties and not clearance or end of lines items.

The Price Match Promise does not apply to items which will result in GhostBikes making a loss to match

The Price Match Promise is subject to change and can be withdrawn at anytime and is only available to purchases made in the United Kingdom


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