FAQs
Tracking is available for most packages sent via a courier service, if tracking is available then your tracking number and link to track your package is sent within your despatch email. If your package doesn't arrive by the by the estimated timescale please email us.
Delivery time scales are dependent on the order value and products ordered. For smaller items we use a Royal Mail service, for all other items a courier service would be used. Please note our order cut off time is usually 2pm Monday - Friday and we do not dispatch orders over the weekend. So if you place an order after the cut off time on Friday, this parcel will not leave us until the following working day which would be Monday, unless it is a bank holiday.

Courier: Depending on the product value either a next working day service or a standard 2-3 working day service will be used for UK orders, International orders would be sent using a 3-10 working day service. We also offer express and timed delivery services for an additional cost during the checkout process.
Tracking details can be provided for most items. Please be aware that once an item is dispatched from our warehouse, it is beyond our control, as we rely on third party courier services to get your goods to you on time. Due to this we cannot guarantee delivery times, regardless of what delivery option is used.
Please note a next working day delivery however, cannot be an absolute guarantee of service. It represents the standard we aspire to achieve on goods marked as such. We will not pay compensation or refund postage should your delivery arrive late. (Feedback on delivery times is always welcome to help us refine our service even more).
IMPORTANT: Please check the item for any damage before signing as you are signing to receive the goods in perfect condition. If the item is damaged refuse to accept the item. GhostBikes.com / UK Good Deals Ltd cannot be held responsible for any damage discovered after the item has been signed for. Please make sure you are available for delivery as this applies to any signature received.