Christmas Delivery Info

Returns:

We're extending our returns policy, so any orders placed in December can be returned until the 31st of Jan.

What We Recommend!

Last Delivery Dates:

We recommend all customers order early to avoid disappointment, as at this time of the year, couriers are extremely busy and weather can cause delays, at present most services are not able to deliver next day. We have provided a 'recommended' and a 'still possible' date for last orders. There is a chance any orders placed after the recommended dates may not arrive on time.

IMPORTANT: Please note this is only for stock that shows as “IN STOCK AVAILABLE FOR IMMEDIATE DISPATCH” This information can be found next to the item's price when looking at the product. With any stock that shows as a delayed dispatch please add at least an additional one-week delay.

United Kingdom Mainland:

Please note this year there are many strikes scheduled for Dec, if you require your item as soon as possible please upgrade your delivery to a DPD timed delivery slot delivery as that is more reliable, please note DPD are also delaying next day orders at present.

Royal Mail 1st Class: Recommended: Monday 12th December by 2pm - Still possible: Friday 16th December by 2pm

Royal Mail 48hr Service: Recommended: Thursday 8th December by 2pm - Still Possible: Monday 12th December by 2pm

24hr Service Courier: Recommended: Friday 16th December by 2pm - Still Possible: Monday 19th December by 2pm

International:

Recommended: Tuesday 6th December. Any orders which have not arrived by Christmas may start arriving between the 28th - 30th December dependant on the service they were posted out on. Orders placed after the same day dispatch cut off time on the 30th December will arrive on or after the 3rd January 2021. After which service should resume as normal.

*Please note:

Orders placed after midday on 24th December 2022 will not be dispatched until after the 28th December 2022

Orders placed after midday on 30th December 2022 will not be dispatched until after the 3rd January 2023

Store Opening Times:

Monday - Friday: 9am - 4pm
Saturdays: 9am - 5pm
Sundays: 10am - 4pm

Saturday 24th Dec: 9am - 5pm
Sunday 25th Dec - Closed (Merry Christmas Everyone!)
Monday 26th Dec - Closed (Boxing Day Sale! Shop online 24/7!)
27th - 30th Dec - Normal trading Hours
Saturday 31st Dec - Closed
New Years Day - Closed
2nd Jan - Normal Trading Hours

*Please note orders placed after midday on the 24th of December will not be despatched until after the 26th December.

Telephone Line Opening Times:

Mon to Friday: 10am - 4pm
Saturdays: Phone lines are Closed - Shop is open!
Sundays: Phone lines are Closed - Shop is open!